Portfolio
Babolat
The Tutorial Video: An Innovative Training Tool for the Autonomy of Stringing Machines at Babolat
Babolat, a world-renowned French company, specializes in the manufacturing of racquet sports equipment. A global leader in the production of racquet strings, Babolat continues to innovate to meet the needs of players and technicians.
Identified Needs :
- Creation of After-Sales Service Tutorial Videos : Provide visual resources for the maintenance and repair of stringing machines.
- Promote Autonomy : Enable users to perform maintenance on their machines themselves without requiring direct technical assistance."**
Solutions Provided :
- Creation of 3D Videos : Three explanatory 3D videos, offering a clear and detailed visualization of the procedures.
- Captioned and Timed Videos : Each video is captioned and structured to guide users step by step, ensuring precise understanding and execution."**
Benefits and Results :
- Technical Autonomy : Users can solve common technical issues without the need for human assistance, thereby increasing their autonomy.
- Improved Support : Reduced machine downtime through better management of technical issues, thereby enhancing operational efficiency."**