Portfolio

Castorama

Boosting the Sales Performance of Retail Locations through e-Learning Pathways

Number 2 in the DIY retail sector, Castorama is a major player in the market, present in 8 countries with 1,500 stores and over 11,000 employees.

Identified Needs :

  • Discovery of Performance Tools : Familiarize department managers and store directors with commercial and economic performance tools.

  • Understanding of Commercial Processes : Simplify the understanding of commercial processes for store managers.

  • Performance Improvement : Boost store performance and develop employee skills

Provided Solutions :

  • e-Learning Training Pathways : Three training pathways consisting of 2 to 4 e-Learning modules each, incorporating intermediate and final quizzes to assess skills.

  • Theoretical and Practical Exercises : Implementation of engaging exercises for a practical and theoretical approach.

  • Skills Validation : Quizzes at the beginning of each pathway to validate previously acquired skills.

  • Training Teaser : Creation of a 2-minute teaser to introduce the training and generate interest.

Expected Benefits and Results :

  • Gamified Methods : Delivery of complex content through gamified learning methods to make learning more engaging.

  • Comprehensive Training : A varied and comprehensive training program covering all aspects of the necessary commercial concepts.

  • Encouragement for Learning : Use of the teaser to stimulate interest and encourage participation in the training.