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Stéphane Plaza – Smooth Onboarding

Successful Onboarding through Interactivity and Gamification at Stéphane Plaza Immobilier

Stéphane Plaza Immobilier, a key player in the real estate sector, offers comprehensive support for the sale and purchase of properties, based on a precise analysis of the market. The network stands out for its human approach, dedicated to bringing unique life projects to fruition with energy and expertise.

Identified needs

  • Sales and Advisory Training : Acquire essential skills to excel in real estate sales and advisory roles.

  • Knowledge and Application of Company Values :` Integrate and apply the fundamental values of Stéphane Plaza Immobilier.

Solutions provided

  • Introductory Teaser : A captivating preview to introduce the module and arouse the interest of newcomers.

  • Serious Game : A serious game consisting of 5 missions, where the newcomer takes on the role of a real estate advisor interacting with customers.

  • Interactive Map : A map to navigate through the different missions, offering an engaging and structured path.

  • Badge system : A badge is awarded at the end of each mission, giving access to subsequent missions and encouraging progression.

Benefits and Expected Results

  • Improved customer skills : Better listening and identification of customer needs, with a response better adapted to their expectations.

  • Application of Company Values : Effective integration of Stéphane Plaza Immobilier values into daily practices.

  • Development of key skills such as assertiveness, empathy, argumentation, active listening and reformulation.

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