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EQIOM – Optimizing Asset Care Efficiency

Optimizing Equipment Maintenance: Awareness through Narrative and Gamified e-Learning at EQIOM

EQIOM, a subsidiary of the Irish group CRH, is a major player in the construction materials sector. A supplier of cement, concrete, and aggregates, EQIOM stands out for its commitment to sustainable construction. The company is fully invested in industrial development, the quality of its products, and the involvement of its employees to meet the challenges of the industry.

Identified Needs :

  • Awareness of Equipment Maintenance : Inform and train staff on best practices for equipment maintenance.

  • Communication of Best Practices : Ensure the effective dissemination of maintenance procedures and safety standards.

Solutions Provided :

  • 10-Minute e-Learning Module in French : A concise module tailored to the needs of French-speaking employees, allowing for quick and effective training.

  • Narrative and Gamified Training : A playful and interactive approach that incorporates narrative elements to make learning more engaging.

  • Interactive Methodology : Training based on questioning, practical scenarios, and the ability to revisit content to reinforce understanding and retention of information.

Benefits and Expected Results :

  • Improved Memory Retention : Enhanced retention of knowledge through an interactive and immersive approach.

  • Learning Flexibility : Flexible access to training content, tailored to employees' needs and time constraints.

  • Ease of Access to Content : Ability to easily revisit modules, even with limited internet connectivity, and agility to update information as needed.

  • Lightweight Modules : Modules optimized for quick and efficient consultation, even with low bandwidth.


This training initiative is designed to support field teams in the effective understanding and application of equipment maintenance best practices, while ensuring consistent communication of safety and operational standards across all sites.

The solution is built around a 10-minute French e-learning module, designed for rapid deployment and efficient knowledge transfer. Its short format ensures accessibility for operational teams with limited availability, while maintaining a strong focus on key maintenance procedures.

The learning experience adopts a narrative and gamified approach to increase engagement and improve knowledge retention. Learners progress through contextualized scenarios that reflect real maintenance situations, helping them understand not only the procedures but also their practical implications in the field.

Interactive elements such as questioning sequences, scenario-based challenges, and content revisiting opportunities reinforce understanding and support long-term retention. This active learning approach ensures that employees can repeatedly access and consolidate key information when needed.

The module is designed for flexibility and accessibility, allowing users to complete training at their own pace and revisit content as required. It is optimized for lightweight performance, ensuring smooth access even in environments with limited connectivity or bandwidth constraints.

Updates to procedures and safety standards can be easily integrated, ensuring that content remains aligned with operational requirements and regulatory expectations.

Overall, this solution strengthens operational safety, improves knowledge retention, and ensures consistent application of maintenance best practices across all EQIOM sites.

Learn about Totara

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