Portfolio

SPIT

Digitizing Business Training to Optimize Sales Force Performance with an e-Learning Module

Present in 57 countries, Spit is a French company specializing in the design and manufacture of fastening and anchoring systems for the construction industry. With 49,000 employees worldwide, Spit is a leader in its field.

Identified needs :

  • Digital Transformation : Redesign training programs to align with the group's digital transformation.

  • Call Center Awareness : Educate call centers about Spit's businesses and products.

  • Remote training : Provide effective training for remote sales staff.

  • Meeting the needs of reseller customers : Train distributors to better meet customer expectations.

Solutions provided :

  • Structured e-Learning module : Training divided into 4 modules, each including practical case studies and a final quiz to assess skills acquired.

  • Avant-Garde design : Emotionally rich, rhythmic design, with a strong visual identity to encourage retention.

  • Playful and Interactive approach : Content based on user experience (UX) with interactive elements and gameplay logic to make training engaging.

Benefits & Expected Results :

  • Successful digital transformation : Successful transition to distance learning, facilitating access to training for all employees.

  • Confidence-building : Creation of a close, trust-based relationship with sales staff and distributors, thanks to a high level of competence.

  • Improved customer advice : Increased quality of customer advice thanks to a solid base of technical knowledge.

  • Practical application of knowledge: Better understanding of customer expectations thanks to practical case studies integrated into the training.